The help desk is the primary point of contact for all campus technology: managing email accounts, resetting passwords, troubleshooting desktop computers, fielding PeopleSoft questions, ordering hardware, software, and checking out multimedia equipment. The help desk is available to assist with all technology needs on campus.
The ITS Help Desk is open during hours most important to student, faculty, and staff:
|Monday through Thursday
||7:00 a.m. to 10:00 p.m.
||7:00 a.m. to 4:00 p.m.
||9:00 a.m. to 4:00 p.m.
The help desk can be reached by calling (818) 240-1000 extension 4357 (HELP) or by stopping by room LB 113 on the lower level of the Library Building (LB). You may also email the Help Desk at email@example.com.
If there is an equipment failure during a class, please call extension 5915.
Contact the Help Desk:
Call: EXT 4357 (HELP) or
Please be as descriptive as possible when e-mailing. Include a summary of the problem, the location, and a telephone number that you can be reached at.
Emergency Contact Information:
Should you encounter an urgent problem with one of our systems, please use the contact information listed below:
Reed Anderson: firstname.lastname@example.org