Introduction to Hospitality and Tourism
This program will introduce students to the spectrum of opportunities that exist today in the hospitality and tourism industry.
Participants will start their foundation in and understanding of what it takes for an exciting, challenging and satisfying career in one of the largest, most important industries in the new global economy—Hospitality and Tourism. The program will introduce participants to the multiple facets of the industry through case studies and live demonstrations, students will explore the opportunities available in restaurants, hotels, beverage operations, casinos, theme venues, entertainment centers, cruise lines, and other hospitality and tourism businesses. This program is a critical first step in preparing students for entry into the credit Hospitality program at Glendale Community College.
The core requirements include 6 courses and 2 electives. Students must satisfactorily complete at least 8 courses to be awarded a certificate of completion. If pursuing a degree in Hotel and Restaurant Management at Glendale Community College, students completing this program may have the requirement of HRM 115 “Introduction to the Hospitality Industry” waived.
Take in the following order:
· OBT 065 Careers in Hospitality
· OBT 066 Hospitality and Tourism
May be taken anytime, in any order:
· OBT 035 On the Job Communications
· OBT 050 Customer Service
· OBT 070 Introduction to Computers
Two of the following electives may be taken anytime, in any order:
· OBT 011 Beginning Keyboarding (elective)
· OBT 031 Business Writing: Email (elective)
· OBT 055 Office Equipment (elective)
· OBT 080 Windows XP (elective)
· OBT 140 Introduction to Internet (elective)
Final course: OBT 040 21st Century Employment Strategies